COVID-19 (2019 novel Coronavirus)

What you should know


Associates in Family Medicine is here for you through all of your questions and concerns about the 2019 novel coronavirus. As an essential business during the Stay-at-home Order, we remain open to provide safe, quality care to the community through in-person and virtual visits.

See latest testing requirements

What to do if you think you’re sick

If you are exhibiting a fever, cough, or shortness of breath, or if you have concerns about COVID-19, please call the AFM COVID-19 Hotline at
(970) 495-6234.
Our team is available to take your call during regular business hours: Monday through Friday, 8 a.m. to 5 p.m.

Due to unusually high call volume, you may experience a longer wait time than usual. Please know we are working as efficiently as possible to ensure every patient is properly screened. We appreciate your patience.


≥100. 4°


Shortness of breath

Call the AFM COVID-19 Hotline
before you visit


≥100. 4°


Shortness of breath

Call the AFM COVID-19 Hotline before you visit

Virtual Visits from AFM

In an effort to reduce transmission of COVID-19 and better protect patients and caregivers, AFM has expanded our virtual visit offering to all clinics, available Monday – Friday, 7 a.m. to 8 p.m., and Saturday – Sunday, 8 a.m. to 8 p.m. Call the COVID-19 Hotline at (970) 495-6234 if you are experiencing symptoms, and our staff can guide you through the process to schedule a virtual visit if appropriate.

Learn more about Virtual Visits from AFM here.

New to AFM? Fill out these forms before your virtual visit:

Notice of Privacy Practices   |   Consent to Treat

Clinic guidance and mask policy

Our priority is the safety and wellbeing of our community. Anyone with a fever, cough, or shortness of breath must call the AFM COVID-19 Hotline at (970) 495-6234 before visiting an AFM clinic or urgent care. Due to a shortage, masks will only be given to patients in severe need while in an AFM clinic or urgent care. AFM must conserve the supply of mask for staff and providers. All patients will be asked to wash and dry their hands as an alternative. Currently, all staff are required to wear masks when working in a clinic. 

In-person visitation restrictions

For the health and safety of our patients, providers and staff, AFM will not allow additional non-patient visitors at this time. Exceptions to these guidelines may be considered on a case-by-case basis for geriatric patients, pediatric patients and OB patients.

  • Geriatric patients: one support person if necessary
  • Pediatric patients: one parent or guardian may stay with minor
  • OB patients: one support person if necessary

Patients in a clinic will be asked to practice social distancing while in the waiting room.

Class Cancellation

Effective Saturday, March 14th
To decrease traffic within our clinics and some urgent care locations, and adhere to the CDC’s social distancing recommendations, all classes and group meetings scheduled at Associates in Family Medicine are cancelled until April 3rd. This will be reconsidered and possibly extended until further notice.
NOTE: Thriving with Diabetes is experimenting with Virtual Classes

Frequently Asked Questions

What is COVID-19 (2019 novel Coronavirus)?

The COVID-19 is a new strain of a cold virus that was first detected in Wuhan, China. Doctors believe that this new strain of the coronavirus transmitted in ways similar to the flu – through the air by coughing and sneezing, close personal contact like shaking hands or by touching an object that has the virus on it then touching your mouth, nose or eyes before washing your hands. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

Are there other coronaviruses?

Yes. According to the National Institute of Allergy and Infectious Diseases (NIAID), coronaviruses are a large family of viruses that usually cause mild to moderate upper-respiratory tract illnesses, like the common cold, in people.

What are the symptoms of the COVID-19?

Symptoms of COVID-19 include fever and signs/symptoms of lower respiratory illness (e.g., cough and shortness of breath). According to the Centers for Disease Control and Prevention (CDC), symptoms may appear anywhere from two to 14 days after exposure.

Call the AFM COVID Hotline at (970) 495-6234 if you develop flu-like symptoms such as a fever, cough, or shortness of breath. Clinical staff will help you find the right path of treatment for any symptoms.

Should I get tested?

Our clinical staff is available to speak with you about any symptoms or concerns you may have and to help determine whether you should get tested. In the last 14 days, if you have developed a fever, cough, or have shortness of breath/chest pain, call the AFM COVID-19 Hotline at (970) 495-6234 immediately. We will assist you in determining the appropriate course of action and plan for care. This may include a virtual visit or an in-person visit to a designated triage location. We may recommend home care advice and self-quarantine with the guidance to keep in contact with your primary care provider if symptoms worsen.

Can I get tested?

Testing at the Colorado Department of Public Health and Environment (CDPHE) will be prioritized for public health purposed and urgent need:

  • Identification and monitoring for community transmission of COVID-19.
  • Investigation of outbreaks in health care and residential facilities.
  • Ensuring a safe workforce in health care and other facilities serving high-risk populations.
  • Testing critically ill patients for whom commercial testing will not provide timely enough results – contact CDPHE for prioritization.

Review the current testing requirements that AFM is following with guidelines from the CDC and CDPHE

How long does it take for symptoms to display after exposure to COVID-19?

Currently, the Centers for Disease Control and Prevention (CDC) is suggesting that COVID-19 can appear anywhere from 2 to 14 days after exposure. See more information on COVID-19 from the CDC here.

Who is at risk for COVID-19?

The Larimer County Department of Health and Environment wants to emphasize that risk for COVID-19 is based on exposure. At this time, people who are at higher risk are:

  • People who have a history of travels to areas with ongoing community transmission
  • People who had direct close contact with someone who has confirmed to have COVID-19
I think I have been exposed to COVID-19, what should I do?

If you have been exposed to someone with a confirmed diagnosis of COVID-19 or you were in a country with a COVID-19 outbreak in the past 14 days and you develop a fever, cough, or have shortness of breath/difficulty breathing, call the AFM COVID-19 Hotline at (970) 495-6234 immediately. Tell our clinical staff your symptoms and that you suspect you were exposed to someone with COVID-19 or recently traveled. Please call before visiting an AFM clinic or urgent care.

Does AFM test for COVID-19?

No. We DO NOT currently have the capabilities to test for COVID-19 in our offices. However, AFM is working with community partners and the Larimer County Health Department to direct patients to local COVID-19 testing facilities. Testing is limited due to available supplies. The time to receive your results will vary and AFM will work with you in conjunction with the Larimer County Department of Health and Environment and Colorado Department of Public Health and Enviroment.

How can I help protect myself?

There are several precautions you can take to reduce your risk of infection:

  • Wash your hands frequently with soap and water for at least 20 seconds.
  • Use alcohol-based hand sanitizers.
  • Regularly clean ‘high-traffic’ surfaces like counters, door handles and your mobile phone.
  • Avoid touching your eyes, mouth, or nose.
  • Cough or sneeze into your sleeve rather than into your hand.
  • Avoid close contact with people who are sick, particularly those with cold/flu symptoms
  • If you’re sick, avoid public areas and limit your exposure to others.
  • Get a flu shot if you haven’t gotten one this year
What tests are the CDPHE and LCDHE recommending besides the COVID-19 test?

The Larimer County Department of Health and Environment and the Colorado Department of Public Health and Environment are recommending that individuals get tested for influenza, Type A & B, and receive a Respiratory Viral Panel PCR before getting tested for COVID-19. This recommendation is in place because the U.S. has not reported any co-infections with COVID-19. This means that if you test positive for the flu or another respiratory illness, you are highly unlikely to have COVID-19. Please contact your insurance provider to learn whether these tests are covered by your plan.

How much will it cost to get tested for COVID-19?

Governor Jared Polis has announced a State of Emergency for Colorado as of March 10, 2020 and President Trump has declared a National Emergency concerning the Novel Coronavirus (COVID-19) Outbreak. With these announcements, there has been funds directed fight the outbreak. Governor Polis has declared that all COVID-19 tests will be free of charge. You will, however, be billed for any other tests or office visits associated with getting tested for COVID-19. Please contact your insurance provider to identify what types of tests and care your plan covers.

Should I cancel my travel plans?

At this time, the Centers for Disease Control and Prevention (CDC) has issued several travel warnings for international destinations that are experiencing community spread of COVID-19. See the CDC Travel Guidelines here.

What should I do after I return from traveling?

If you have traveled from an area with local spread of COVID-19 in the last 14 days, please reach out to the Larimer County Health Department for the next steps.

The LCHD ran be reached by calling 970-498-6775 between 8 and 4:30 Monday through Friday. For after-hours notification, please leave a message at 970-498-6792. Please leave contact information so the LCHD can follow up with you. You can also complete this form

Can I get COVID-19 from packages sent to me from China?

Viruses cannot live outside of the body for prolonged periods of time. In the perfect conditions, the COVID-19 virus might survive on a surface for 30 minutes. Any packages from China have traveled in extreme temperatures for an extended amount of hours.

Do I need a facemask?

The Centers for Disease Control and Prevention (CDC) does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19. Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for AFM staff and other healthcare professionals who are taking care of patients in close settings.

What should I be more concerned about: COVID-19 or the flu?

At this moment in time, you have a much greater chance of getting the flu over the 2019 novel coronavirus. The Centers for Disease Control and Prevention (CDC) estimates that 35.5 million people got the flu during the 2018-2019 season. Both the flu and COVID-19 are highly contagious. Try your best to avoid getting sick by washing your hand frequently and following these other steps to help prevent illness.

How many cases of COVID-19 are in Colorado?

Check out the COVID-19 Fast Facts from the Colorado Department of Public Health and Environment. These results are updated at least twice daily.

What is a Stay-at-Home Order?

On March 26th, Governor Jared Polis mandated a statewide Stay-at-Home Order requiring all individuals in Colorado to stay at home as much as possible except for critical activities such as shopping for food or medication, seeking medical care, going to and from work if deemed an essential employee, caring for dependents, pets or a vulnerable person in another location and participating in outdoor recreation.

Colorado Stay-at-Home Order   |   Larimer County Stay-at-Home Order



How long is the Stay-at-Home Order?

Colorado’s Stay-at-Home Order is efective March 26th at 6 a.m. through April 11.

For individuals in Larimer County, the Stay-at-Home Order is effective March 26th at 5 p.m. through April 17th




Is AFM open?

Yes! AFM is considered an Essential Business and is continuing to care for patients in a variety of ways. If you have an appointment scheduled or would like to schedule an appointment, call your office to see what visit types can be offered virtually

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